Top-team mindset to technology...
Every organization today is being exposed to an external changing environment that is challenging their industry or might be going through many internal technological changes and or implementation process. There are new technologies being launched, new software, new ways of consumer interaction, new channels of communication, e-commerce, social media, reviews and new multi-industry companies playing against us that did not use to. These are just some examples to mention that are affecting companies today. However, each company reacts differently to each challenge and more important to change.